At DSR Sarees, we ensure every order is processed with care and delivered safely to our customers. This Shipping Policy explains our dispatch, delivery, and courier practices to maintain transparency and trust.

1. Order Processing Time
All orders are processed only after successful payment confirmation.
Orders are typically processed and dispatched within 2–4 business days, excluding Sundays and public holidays.

For any order-related queries, customers may contact:
Email: [email protected]
Customer Care: 9344314545

2. Shipping Coverage
DSR Sarees ships across India through reliable courier partners:
• DTDC
• ST
• Professional Courier
• Delhivery

For international shipping, DSR Sarees has a dedicated international shipping desk.
Customers requesting shipments outside India must contact our customer care at 9344314545, where our team will guide them on international shipping options, charges, and timelines.

3. Delivery Timeline
Delivery timelines may vary based on destination and courier partner.
Estimated delivery within India is usually 4–10 business days from the date of dispatch.

Unexpected delays due to weather conditions, logistics issues, courier delays, regional restrictions, or unforeseen circumstances may occur. By placing an order through our website or mobile app, customers acknowledge and agree that such delays are beyond the control of DSR Sarees and are mutually understood and accepted at the time of booking.

4. Shipping Charges
Shipping charges, if applicable, will be clearly displayed at checkout before payment.
Any promotional free shipping offers will be communicated through our official platforms.

5. Order Tracking
Once the order is shipped, tracking details will be shared via SMS, email, or through the customer’s account on our website or mobile app.

For tracking assistance, customers may contact:
Email: [email protected]
Customer Care: 9344314545

6. Delivery Responsibility
Customers are requested to ensure availability at the delivery address.
DSR Sarees is not responsible for delivery delays caused by incorrect or incomplete address details provided by the customer.

7. Damaged or Tampered Parcels
If the outer parcel appears torn, damaged, or tampered with at the time of delivery, customers are strongly advised not to accept the parcel and to return it to origin through the courier partner.

If a customer accepts delivery from the courier, it is mutually agreed that the parcel was received in acceptable condition. Post-delivery claims stating that the parcel itself was already damaged will not be accepted.

8. Address Changes
Address changes after order confirmation may not always be possible.
Customers are requested to contact our support team immediately for any address-related concerns.

Email: [email protected]
Customer Care: 9344314545

We always encourage our customers to stay connected with DSR Sarees. Follow us on our official social media platforms to explore our latest collections, saree styling inspirations, and updates from our brand.