1. Order Processing Time

All orders are processed only after successful payment confirmation.

Orders are typically processed and dispatched within 2–4 business days, excluding Sundays and public holidays.

2. Shipping Coverage

DSR Sarees ships across India through reliable courier partners:

• DTDC
• ST
• Professional Courier
• Delhivery

For international shipping, DSR Sarees has a dedicated international shipping desk. Customers requesting shipments outside India must contact customer care for guidance on charges and timelines.

3. Delivery Timeline

Delivery timelines may vary based on destination and courier partner. Estimated delivery within India is usually 4–10 business days from the date of dispatch.

Delays due to weather conditions, logistics issues, courier delays, or unforeseen circumstances are beyond the control of DSR Sarees and are mutually accepted at the time of booking.

4. Shipping Charges

Shipping charges, if applicable, will be clearly displayed at checkout before payment. Promotional free shipping offers will be communicated through official platforms.

5. Order Tracking

Once the order is shipped, tracking details will be shared via SMS, email, or through the customer’s account dashboard.

6. Delivery Responsibility

Customers are requested to ensure availability at the delivery address. DSR Sarees is not responsible for delays caused by incorrect or incomplete address details provided by the customer.

7. Damaged or Tampered Parcels

If the outer parcel appears damaged or tampered with at delivery, customers are advised not to accept the parcel and return it via the courier.

If delivery is accepted, it is mutually agreed that the parcel was received in acceptable condition. Post-delivery claims regarding parcel damage will not be accepted.

8. Address Changes

Address changes after order confirmation may not always be possible. Customers should contact our support team immediately for assistance.

Stay Connected

We encourage our customers to stay connected with DSR Sarees through our official social media platforms to explore our latest collections, saree styling inspirations, and brand updates.